Terms & Conditions

Effective Date: July 1, 2026

SMS Program Name

Excel Wellness & Chiropractic Patient Communication Program

Program Description

Patients who provide consent may receive text messages regarding:

  • Appointment reminders and confirmations
  • Scheduling requests
  • Billing notifications
  • Office closures or schedule changes
  • General office communications regarding patient care

We do not send diagnoses, treatment recommendations, or protected health information via text message.

Message Frequency

Message frequency varies based on appointments, treatment plans, billing activity, and communication preferences.

Message and Data Rates

Message and data rates may apply. Charges are determined by the patient's carrier.

Customer Support

Opt-Out Instructions

  • Reply STOP to unsubscribe.
  • Reply HELP for assistance.

Privacy Statement

  • Information is handled according to the office Privacy Policy.
  • SMS consent is not shared with third parties or affiliates for marketing purposes.
  • Personal information is never sold or rented.

Disclaimer

  • Text messaging is a convenience service.
  • Delivery depends on carrier networks.
  • Carriers are not liable for delayed or undelivered messages.

Contact Information

Excel Wellness & Chiropractic

Effective Date: July 1, 2026